Rude Lounge – Bandra (West)


  • Happy Hours: 11 AM – 7 PM, Everyday
  • Happy Hour Deal: Buy one get one free on domestic alcohol and beer! (Offer not valid on Kingfisher and Blender’s Pride)
  • A pint of beer costs: Rs. 170 (plus tax)

Bootlegger Insider Offers:

1. Sunday to Thursday from 7 PM - 9 PM - Enjoy buy two get one free on domestic hard drinks.

2. Week-day Specials
a) Moody Mondays: 2 pegs of Vodka for ladies all day long
b) Tricky Tuesdays: Get buy one get one free on Fosters pint all day long
c) Whacky Wednesdays: Ladies Night! Get Unlimited Vodka for ladies after 7 PM
d) Thirsty Thursdays: Enjoy buy one get one free on beer all day long
e) Freaky Friday Get buy one get one free on wine all day long
f) Steamy Saturday: Complementary fire shots - one per person

Place Categories: Mumbai Happy Hours and Western SuburbsPlace Tags: Bandra (West) and Western Suburbs

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2 reviews

  1. Angry Customer, 31/08/2013 6:59 pm business - Rude Lounge – Bandra (West)
    1/5

    One of the worst customer experiences was today when I went to this sick and ridiculously rude place aptly named as “Rude Lounge”. Sharing the instances where me and my set of girl-friends were treated badly, insulted in every possible manner, asked to pay where we weren’t liable for, and given the wrong information of the items on the menu card.
    We were told by the staff of Rude Lounge that “Happy Hours are on” and we would get one drink free on the one we order.
    Hence we did so and asked for repeating the drink. It was when the bill arrived and we found that items were charged twice, we tried clarifying the amount. When we were told that the items we had ordered did not fall under “Happy Hours scheme” our only logical claim was that this information should have been shared by the staff earlier and/or specified on a board which is readable easily by the customers and/or this specific information should be mentioned in the menu card and/or while we placed the order.
    But none of the above was done, hence we disagreed to pay for the extra items and asked for a revised bill. One of the waiters agreed of the mistake done by one of his colleagues, we hoped the matter would settle there. But the manager, spoke in an absolutely preposterous and ridiculous manner, which is totally unacceptable when we are misinformed.
    He asked us to identify the waiter who did this mistake, when at rude lounge in a time span of 5 hours of our visit; 7 waiters had changed. As per the manager we tried identifying the waiters who did not share complete information with us, which was the reason for extra amount in the bill. To add to the dismay, none of the staff gave us an ear and lied on the face of it. Over and above the manager did not accept the mistake of his subordinates and continued to pester us on paying the amount in the bill.

    We were asked to pay the excess amount of Rs.(450+340+370), to pay because of a blunder of Rude Lounge’s irresponsible, unprofessional staff. Liars to top all these traits.

    Statements shared by the Restaurant Managers Prafulla Swain & Sameer themselves “We do not want customers like you all”, “You will have to pay the whole bill come what may” annoyed us. Sadly my friends payed the complete bill. No revision was provided to us.

    So in all one of the WORST EXPERIENCES when it comes to CUSTOMER SATISFACTION, STAFF BEHAVIOR. They need to be taught some lessons in customer handling.! Specially a few waiters and mainly Mr. Sameer.

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  2. Varun S, 23/09/2013 5:54 am business - Rude Lounge – Bandra (West)
    1/5

    Had a horrendous experience with the “RUDE” lounge.

    We had a small argument with the guy who got us our bill, he declined to offer us Citi Card discount. So we decided to talk to manager of Rude Lounge Bandra – Mr Pradeep Swain. We soon realized he should be rather called ‘Swine’ the way he handles issues. He has no courtesy. lacks all the information about policies and deals and he also threatened to call Bouncers to thwart us off. Worst experience ever in any place in Mumbai. Would not recommend this place to anyone. The manager is really rude and needs to be taught a lesson.I hope he learns a bit or two from this review. Go to any place in Mumbai but not this place if you don’t want to spoil your occassion thanks to the Swine.

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